Gold Guarantee Policy

OT Help Desk is proud to offer the Gold Guarantee by guaranteeing that you will remain a member of each purchased Product until you pass the designated exam at no additional charge. Please know you will continue to be one of our valued clients and we will work with you until you pass! 

OT Help Desk LLC is a proprietary product which strictly prohibits the sharing of website log-in credentials with other individuals with the intention to share course content inclusive of videos, questions, or any other information. Sharing course content with other individuals in its original form is also prohibited.  Currently user log-ins are supported for one device at a time – meaning that the same user may not be logged in on multiple devices simultaneously.  Violation of this term may result in suspension and/or termination of your account.